Help & Questions
Help & Questions
At Auntie Approved Apparel, we believe your shopping experience should feel just as elevated as your style. Whether you need help with sizing, shipping, returns, order updates, or product details, we’re here to assist you every step of the way.
Our goal is to provide a smooth, stress-free shopping experience with the personal touch you deserve. If you have any questions before or after your purchase, don’t hesitate to reach out.
Need help? We’re always happy to assist
Frequently Asked Questions
How do I know what size to order?
We recommend reviewing the sizing information listed in each product description before placing your order. If you need additional help choosing the best fit, feel free to contact us.
How long does shipping take?
Shipping times may vary depending on your location and order volume. Once your order has been processed and shipped, you will receive tracking information via email.
When will my order be processed?
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Do you offer returns or exchanges?
We want you to love your purchase. Please review our Return Policy for full details regarding returns, exchanges, and eligibility.
Can I change or cancel my order after placing it?
If you need to make changes to your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.
What if I receive the wrong item or a damaged item?
If there is an issue with your order, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you promptly.
Do you restock sold out items?
Some styles may be restocked, while others are limited and may not return. Be sure to subscribe to our updates or follow us on social media to stay in the know.